Our Happy Customers

Excellent customer service.

I wanted to give this a long enough test period to write a review, because a few other reviews were talking about it clogging up and not working. First, I love this thing, I've used it every day since purchasing, so a few months now, and I've never soaked it even one time in a vinegar solution... After the first week of just rinsing it out after using, it started to clog up and not work right.... So I used a paper towel with Seventh Generation dishsoap (instead of my dishbrush so I could really get all the surfaces) and washed it good, then rinsed it really well. It worked perfect again after that. Now I do this same thing every 3-4 days of use and have zero problems. The coffee always tastes great and it's so nice to not have to deal with plastic coffee makers. Thank you!

mark.nickerson

Verified buyer

First I like using stainless steel

I'm in love... I had used Mr. Coffee single cup machine for a year, then I started to notice some weird flakes that were coming out with water, obviously it was just limescale and buildup on the inside. I used so many "cleaning" solutions to clean the inside where the water heats up but it was pointless. Every cup of coffee had weird white flakes in it. So I decided, to give this a try.. Oh my goodness, why haven't I done that before! it is so simple and soooooooo easy, It just blew my mind. Some people complain that they cant clean it out completely, I don't have that problem. I wash it right after I make my coffee while the metal is still hot and it all comes out just fine. I love it! The coffee tastes so much better too! I grind the coffee beans and have real, fresh, delicious cup of coffee every morning. It's fantastic! Bye-bye K-cups!!!!!!

Adam

Verified

Great coffee, easy to clean if you know how

This product has helped make the best cup of coffee I have ever made myself. I used the same coffee that I used previously when I had a ceramic cone and paper filter. This previous ceramic cone did a very good job of producing what I thought was a very good cup of coffee ....until I had a great cup of coffee that the Cafellissimo paperless pour over coffee maker helped brew for me! The flavor of the coffee brewed without the paper is superb! And this from what I would consider medium grade coffee. I also brewed coffee for two of my coffee officianado friends, and one of them stated that this was the best coffee he had tasted ever! All I can say is that this makes "blow your socks off" coffee every time.

Adam

Verified

Best pour over coffeemaker

First I like using stainless steel, My pans are stainless, my mugs even my favorite coffee filter. Easily cleaned and reused. No more chemicals from a paper filter. It's easy to make 2 perfect cups at once. I use a stainless hot water pot to boil and pour for the first cup then I add a half a scoop more and quickly reheat the water maybe 15 seconds. Pour over your second cup and they taste identical, so it's efficient. I usually just rinse with very hot tap water from both sides of the filter and it's clean, I rarely even need soap and water, only when the oils build up. I also had reason to deal with customer service and they were fabulous. I got a response to my email in less than 2 hours and the problem was resolved immediately. Great company, great product, I would buy from them again.

Adam

Verified buyer